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DataWorks Plus, LLC is a fast growing information technology firm based in Greenville, South Carolina. We specialize in the development, integration and support of Digital Imaging and Information Management systems for Law Enforcement Public Safety, Corrections and Courts nationwide.
Computer Support Technician
Type: Full-Time
Location: Greenville, SC
Responsibilites include:
- Receive and document hardware and software calls from Law Enforcement Agencies
- Work with customers and local Regional Engineers to diagnose and resolve issues
- Perform software upgrades
Skills Required:
- Must be familiar with hardware troubleshooting and working with various Operating Systems
- Must be familiar with SQL
- Photography experience a plus
Additional Information:
- Must be able to pass a security background check
Please send resume in Word format to jobs@dataworksplus.com.
Marketing Support/Technical Writer
Position Overview
The ideal candidate for this position is self-motivated, detail-oriented and possesses excellent written and verbal communications skills. You will be responsible for performing a range of support and administrative duties related to the daily operations of the marketing department. Candidates must be able to gather any necessary information and produce accurate, comprehensive documents for proposals and technical documentation. Documents created must be well-formed and follow the company’s standard publishing guidelines. This requires excellent organizational and planning skills to meet deadlines. You will also participate in cold calling campaigns, which consists of calling an approved list of prospects, identifying opportunities and passing the leads to the sales team.
Responsibilities
- Work with Sales and Marketing team to respond to Proposals and Bids for government agencies nationwide.
- Assist in the development of technical documentation for law enforcement products. This includes online help, user guides, system manuals, marketing material,and other documents.
- Collaborate with sales team to penetrate identified prospects, cold call, and identify qualified leads
- Manage multiple assignments simultaneously, while working with the Sales Team, the Marketing Department, or independently.
- Register for tradeshows/conferences, including booking hotels for sales force and managing inventory of tradeshow displays and materials.
Requirements
- Advanced computer skills especially Microsoft Word and Adobe Acrobat Professional are required.
- A working knowledge of RoboHelp, and Camtasia Studio is desirable. Knowledge of these applications is not necessary if able to learn the applications quickly.
- Experience with SharePoint is desired, but not required.
We offer a competitive salary and benefits package including a 401K plan. For immediate consideration, please submit a cover letter and resume to jobs@dataworksplus.com. Writing samples are highly encouraged. Samples that show advanced use of Microsoft Word, and the ability to communicate effectively are a plus.
EOE
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